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Dealing with Difficult People (HBR Emotional Intelligence Series) Subclass Code_0ZC magical friends

SKU 83780954942
4.7
USD109.95 USD153.95

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Description

magical friends

Syita merenung lukisan tersebut agak lama

On a day that begins like any other

Ravenclaw … Twenty years ago these magical words and many more flowed from a young writer's pen

” - IZDIHAR“Pak cik…

Dealing with Difficult People (HBR Emotional Intelligence Series) Subclass Code_0ZC magical friendsLearn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their and your own emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make

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